Please Read the Following Info Before You Book Your Tour

Reservations may be made on our website by clicking on “Check Tour Times”, choosing a  date from the calendar, and finding a tour that will accommodate your party. You can give us a call at 855-386-9477 if you need assistance. Payment in full is due at the time your reservation is made.

Please check our directions tab and plan your route well in advance of coming for your scheduled tour. Our facility is remote and many people underestimate the time required to drive to Shawnee Bluffs.

When you make your reservation, we hire guides and other support staff necessary to make your tour safe and enjoyable. If you do not show up, we still incur the costs of staffing your tour. Additionally, we may have turned away people who wished to book spots in that tour. Therefore, if you do not show up for or if you arrive late for your tour, you will not receive a refund or be able to join your tour. Your tour will leave as scheduled, whether you are there or not. We ask you to arrive 30 minutes prior to your tour.

Please read our cancellation policy.

All participants must weigh between 70 and 270 pounds, must be in reasonably good health, and must not be pregnant.

General Information

Booking Information

What if I have more questions?

Drop us an e-mail at info@shawneezip.com or call us at 1-855-FUN-ZIPS.

What if the weather is threatening?

If you are scheduled, we are zipping if it’s raining. If severe storms are threatening or if weather in any way potentially compromises safety, management
will decide whether or not the tour will proceed.

When should I show up for my tour?

Arrive 30 minutes before your scheduled tour. This will allow adequate time to prepare for the experience of a lifetime. Tours run every 20-30 minutes and
are strictly scheduled. In order to ensure that everyone has an enjoyable day, please be mindful of showing up on time.

How do I make a reservation?

Click on the reservations link and see what time works best for you. You book there, you pay there, and all you have to do is show up. We will even send you an e-mail reminder. Walk-ups are accepted, but they will be worked in around those with reservations.

What is your refund policy?

No refunds will be given for late arrivals. If you do arrive late, we will make every effort to get you on the course with your group, but there are no guarantees. Other refunds will be made at the discretion of management.

Do the guides accept tips?

Yes. Use the same guidelines as you would elsewhere. Our guides strive to make sure your experience is excellent.

How do I pay?

We accept all major credit cards through the reservation system. Walk-ups may pay by cash or credit card.

What are your facilities like?

Public restrooms and drinking water are available. Limited snacks and other drinks may be purchased in the clubhouse. Meals may be arranged for
large groups.

What should I wear?

Wear comfortable clothes that are appropriate for the weather. Closed toe shoes are required (no flip flops). Long hair should be pulled back
and any loose articles, like eyeglasses, should be secured. Pockets should be free of sharp objects.

Short shorts and tank tops are NOT recommended.

Are there restrictions or requirements?

Generally, the only requirement is that you weigh between 70 and 270 pounds. The tour is designed for use by participants of average mobility and
strength and who are in reasonably good health. You will be required to do 3 short ground hikes. If there is any question as to your abilities, please
discuss the matter with our staff. Other medical concerns and exclusions are discussed in our waiver. Minors must have their parent or guardian’s
permission to participate, and those 16 or under must be accompanied by a parent or an adult designated by their parent or guardian.
All participants must sign a Participation Agreement. Management and its staff reserve the right to restrict anyone from participation for
medical, safety or other reasons.

Is it safe?

The course is built to meet or exceed the Association for Challenge Course Technology (ACCT) standards. The guides go through a rigorous training program before being certified. The course and equipment are inspected daily to ensure your safety.

What can I expect from a SBCT zipline tour?

When you arrive at the welcome center, you will meet your guides who will help you gear up, take you through a short practice session and accompany
you through your entire zipping experience. The guides will be responsible for securing your harness to all of the lines as you zip through the trees
and navigate the aerial bridges.

What is an eco-friendly canopy tour?

The course is designed and built so that the experience is maximized and the impact on the environment is minimized. The course is experienced from
the air and on foot, preserving the integrity of the forest. Additionally, Geronimo Construction’s proprietary platform designs have the fewest tree intrusions
in the industry and allow for the tree to grow naturally without experiencing repetitive injury. Additionally, we hope that you learn something
about beautiful Southern Illinois.

Camera Policy

We ask that you not bring cell phones and cameras on your tour. Our guides will take pictures throughout your tour. You may purchase  a disc with your pictures at the end of your tour for $20.

You are welcome to bring your own GoPro but a wrist mount is required.

GoPros are available for rent for $40. This includes the wrist mount and SD card.

Fuel Options Nearby

We are in a remote area in the Shawnee National Forest. The closest gas station is approximately 10 miles away. Please plan accordingly.

When should I show up for my tour?

Arrive 30 minutes before your scheduled tour. This will allow adequate time to prepare for the experience of a lifetime. Tours run every 20-30 minutes and
are strictly scheduled. In order to ensure that everyone has an enjoyable day, please be mindful of showing up on time.

Are there restrictions or requirements?

Generally, the only requirement is that you weigh between 70 and 270 pounds. The tour is designed for use by participants of average mobility and
strength and who are in reasonably good health. You will be required to do 3 short ground hikes. If there is any question as to your abilities, please
discuss the matter with our staff. Other medical concerns and exclusions are discussed in our waiver. Minors must have their parent or guardian’s
permission to participate, and those 16 or under must be accompanied by a parent or an adult designated by their parent or guardian.
All participants must sign a Participation Agreement. Management and its staff reserve the right to restrict anyone from participation for
medical, safety or other reasons.

What should I wear?

Wear comfortable clothes that are appropriate for the weather. Closed toe shoes are required (no flip flops). Long hair should be pulled back
and any loose articles, like eyeglasses, should be secured. Pockets should be free of sharp objects.

Short shorts and tank tops are NOT recommended.